“Great service non-judgmental and friendly.
Nice to have weekly contact with support worker.”

Our Services

Gateway Housing Trust, or Gateway as it is better known by our stakeholders, provides residential and community support services to adults and young people who experience significant difficulties as a result of mental illness.  Referrals for these services are received from NMDHB Mental Heath staff.  In addition, Gateway also offers support to at-risk youth and their family/whanau through Ministry of Social Development (MSD) funded contracts.  Referrals are received from a range of organisations including schools, CYFS, NZ Police and other community providers.

Our services are delivered by teams of dedicated Community & Residential Support Workers and Youth Workers, who work collaboratively with service users and clients to assist with identifying and achieving chosen goals.

Support is Recovery* focused and where ever possible families and whanau are kept informed and involved with their family member’s support.

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* Recovery means being able to live well in the presence or absence of mental illness.


Our Philosophy

Gateway’s philosophy is that people are first and foremost individuals

Everyone experiences illness differently and has particular strengths and skills, so each person has unique requirements in terms of support. To assist people move towards recovery, Gateway uses a holistic approach, supporting people to achieve physical, spiritual, social and mental wellbeing.

Support aims to ensure that all service users have the information and resources to make informed choices, good decisions and the resources to explore opportunities.

Some of the areas that support covers are:
– Finding and keeping accommodation
– Finding work
– Getting training
– Life skills
– Building a social network

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Servicing the Top of the South

Gateway offers the following services across the ‘Top of the South’:


  • Milton Court Residential Services (Adult)
  • Youth House Residential Service (Youth)
  • Adult & Youth Community Support Services
  • Snapshot Youth Service


  • Adult & Youth Community Support Services
  • The Shed – Day Activities Programme


  • Adult & Youth Community Support Services
  • Snapshot Youth Service
  • Hapai Te Ora Crisis Respite (Peer Support)


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